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WhatsApp OTP Call Verification Issue (1-Hour Wait Error)

29 May 2026 · by Karan Choudhary · 319 views

WhatsApp may temporarily block OTP calls if too many verification attempts are made or if there is a network/carrier issue. When this happens, you may see the error: "We couldn't call your number. Please check your number and try again in 1 hour." If the problem continues after waiting, submit a support request to WhatsApp using the official contact form. Provide your phone number, email address, device type, and a brief description of the issue so WhatsApp can investigate and help restore ver

If you see the message:


"We couldn't call your number. Please check your number and try again in 1 hour."

This means WhatsApp was unable to deliver the verification code through a phone call. This can happen due to:

  • Too many verification attempts in a short period
  • Incorrect phone number format
  • Network or carrier restrictions
  • VoIP, virtual, or unsupported phone numbers
  • Temporary WhatsApp verification limits

How to Fix the Issue

If the problem continues after waiting 1 hour, contact WhatsApp Support directly:


Support Form:
WhatsApp Contact Support

Fill in the Following Details

Phone Number
Enter the phone number you are trying to verify, including the country code.

Email Address
Enter your email address.

Confirm Email Address
Re-enter the same email address.

How do you use WhatsApp?

  • Android
  • iPhone
  • Web and Desktop
  • KaiOS
  • Other

Select the option that matches your device.

Message to Send

You can copy and paste the following:

Hello WhatsApp Support Team,

I am unable to receive the verification code through a phone call. When I try to request a call, I receive the following error:

"We couldn't call your number. Please check your number and try again in 1 hour."

I have already waited and retried, but the issue persists.

Phone Number: [Your Phone Number]
Device: [Android/iPhone]
Country: [Your Country]

Please help me verify my account and resolve this issue.

Thank you.

After submitting the support form, WhatsApp typically responds via email with further instructions.